iDuzan Terms and Conditions

Welcome to iDuzan, an online music tutoring platform that connects individuals/students with music masters and teachers  for scheduling online music sessions. By accessing or using the iDuzan platform, you agree to abide by the following terms and conditions:

1. Introduction

1.1 The iDuzan Platform enables Users to book online music tutoring sessions with Music Masters based on the Music Master's availability and expertise.

2. User Registration

2.1 Users must provide accurate and complete information during registration to use the Platform.
2.2 Users are responsible for maintaining the confidentiality of their account credentials.

3. Booking and Payment

3.1 Users can book music tutoring sessions with Music Masters through the Platform.
3.2 Payments for sessions are required upfront and are based on the Music Master's expertise and the User's level.
3.3 Users agree to pay the specified amount for the selected session.

4. Session Rules

4.1 Users must adhere to the agreed-upon schedule for the online music sessions.
4.2 Users must follow the guidelines and instructions provided by the Music Master during sessions.
4.3 Respectful behavior and communication are expected from both Users and Music Masters during sessions.

5. Cancellations and Refunds

5.1 Users may cancel a booked session, but cancellation terms and refund eligibility vary based on timing and other factors. 
5.2 Users must review the cancellation and refund policy before booking a session.
5.3 Users must email the website 48 hours before cancelling the booked session to get a refund.

6. User Conduct

6.1 Users agree not to engage in any inappropriate or abusive behavior during sessions.
6.2 Any violation of session rules or disrespectful behavior may result in termination of the session without refund.

7. Intellectual Property

7.1 Any materials shared during sessions remain the intellectual property of the respective owners.
7.2 Users may not reproduce, distribute, or use any materials shared during sessions without explicit permission.

8. Privacy

8.1 Users' personal information is collected and used in accordance with the iDuzan Privacy Policy.
8.2 Users are advised to review the Privacy Policy to understand how their data is collected, used, and protected.

9. Communication and Sharing

9.1 Sessions recording is strictly prohibited without prior written consent from iDuzan.
9.2 Sharing content related to iDuzan requires permission from iDuzan and should not be done without explicit authorization.

10. Non-Appearance and Communication

10.1 If a User does not attend a scheduled session, it will be considered completed and the service delivered.
10.2 Communication outside the Platform between Users and Music Masters, including sharing personal/contact information, is prohibited.

11. Master/Teacher Non-Appearance

11.1 If a Music Master does not appear at a scheduled time, the iDuzan team will schedule an alternative session with the same or a different Music Master.

12. Consent for Recording and Sharing

12.1 Users and Music Masters agree to provide iDuzan with consent to record and share session recordings on iDuzan's media channels.

13. Prohibited Language and Behavior

13.1 Use of cursing, rude, or disrespectful language during sessions is strictly prohibited.
13.2 Violation of this policy may lead to legal action.

14. Dispute Resolution

14.1 Disputes between Users and Music Masters should be addressed through the iDuzan dispute resolution process.
14.2 iDuzan reserves the right to mediate and resolve disputes at its discretion.

15. Limitation of Liability

15.1 iDuzan is not liable for any direct or indirect damages arising from the use of the Platform or services provided by Music Masters.
15.2 Users use the Platform at their own risk.

16. Termination

16.1 iDuzan may terminate a User's account for violation of terms or other reasons at its discretion.

17. Governing Law

17.1 These terms and conditions are governed by the laws of [Jurisdiction].
17.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

By using the iDuzan Platform, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with these terms, please do not use the Platform.

For any inquiries or concerns about these terms, please contact us at info@iduzan.com